Exchange Format

Exchanges provide exclusive forums tailored to your business needs. Read More

Brain Weave™ Discussions

Our signature Brain Weave™ sessions encourage discussion, debate and learning in an unscripted and informal setting.

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Why Attend Shared Services Exchange 2010

The 2010 Shared Services Exchange™ is an exclusive gathering for shared service executives from North America’s leading corporations. A unique combination of practical case-study sessions, round-table discussions and pre-scheduled one-on-one business meetings with leading service and solutions providers will enable you to learn, network, benchmark and evaluate the right solutions for your most pressing needs.

To ensure the Exchange offers the highest degree of relevancy for attendees, only senior executives responsible for providing shared service and operational guidance to overall business strategy for their corporations are invited. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

Please fill in an invitation application to see if you qualify to attend this unique gathering of senior strategists. Your time is valuable, which is why, at the Shared Services Exchange™, you will customize your itinerary to reflect your current initiatives, priorities and future strategic objectives.

Your agenda will be made up of conference sessions, one-on-one business meetings, our signature Brain Weave™ discussions, and other innovative networking opportunities.

Building on the success of our past Shared Services Exchanges, this year’s event will once again gather an impressive peer faculty, with brand new case studies from some of the largest and most cutting edge corporations in the country. Topics at this year’s event include:

• Revamping Communication Systems to Drive Consistency through your Shared Services Center
• Compliance and Transparency with International Payroll
• Customer Driven Strategy: Optimizing Contact with the Customer for Better Service
• Change Management in the Post-Recession Era
• Using Metrics to Develop a Balance Scorecard that Best Reflects Business Needs
• Consistency in Automation: Overcoming Challenges to Increase Efficiency
• Human Resources Shared Services: Streamlining Process on a Global Scale
• Six Sigma & Operational Efficiency: Implementation without the Cost
• The Great Debate: Whether or Not Outsourcing is the Best Strategy
• People Development: Staffing, Training & Recruiting Centers to Better Service all Stakeholders
• ”Catching the Vision” – Developing a Change Management Strategy to Convey Transformation of Strategy within Shared Services
• Creating a Balance of Shared Services and Outsourcing: Does a Hybrid Approach work for your Organizations? 
• Enterprise-Wide Platforms: Transforming IT Infrastructure to Better Service your Organization
• RFP, Price Models, SLAs, Contract Management: New Inventive Way to Manage Vendors

Unique learning style sessions include:

	Traditional Classroom Sessions A traditional lecture format
	Scenario Interactive Sessions The speaker sets the scenario and the Group works together to problem solve
	Roundtable Discussions A more informal Group discussion lead by an expert focused on a particular topic of interest

What distinguishes this event from the others?

The Shared Services Exchange is not a typical conference. The distinguishing features of this unique format are:

• Attendance is exclusive - Participation is strictly limited to senior shared service executives from leading corporations in North America to facilitate true peer-level networking for our delegation and speakers.
• Strategic conference sessions - The intellectual content of the conference program is specifically designed for the seniority of the participants.
• An itinerary customized to your current business objectives - Exchange participants customize their agendas by selecting conference sessions, roundtables and one-on-one meetings with solution providers that they are most interested in
• One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess the solutions and services that are available to help them achieve their business objectives. For a full list of the confirmed solution providers participating please visit our solution provider’s page.