Shared Services Exchange 2014

June 15 - 17, 2014

Ritz Carlton Reynolds Plantation, Greensboro, Georgia


Call Us:  800-398-1966

Welcome to the Shared Services & Outsourcing Exchange 2014!

The Future Starts Today

As Shared Services Enters the Next Phase of Evolution, What Will It Take To Be Regarded As a High Performing Asset That Delivers Value-Add With Best In Class Cost & Process Excellence? How Will You Serve Model Needs Across Multiple Functions &  Global Boundaries? This event recognizes the emergence of global business services, and the continued growth of shared services in functions across finance, HR, procurement and IT.

The Shared Services & Outsourcing Exchange is the premier event for senior-level shared services and sourcing practitioners who are evolving their service delivery strategies, capabilities and operations. The content agenda goes far beyond the typical cost cutting transaction machine to a program designed with transformation in mind and adding value to the business.

While cost reduction has always been, and will continue to be, a primary driver, shared services has evolved to a crucial point where it is now recognized as a key enabler for efficiencies, value and new ideas across the entire organization. This evolution comes with a tremendous amount of scrutiny and pressure for shared services to look for ways to meet the increasingly difficult expectation to deliver cost and service improvements year after year.

In response to the heightened demands and expectations, astute shared services organizations are transcending their traditional back office function-based stereotype by becoming strategic partners to the enterprise. They have accomplished this milestone, in part, with the delivery of services that solve end-to-end business problems and innovations that create overall business value in new ways.

As shared services gains in importance to the enterprise, shared services leaders are presented with opportunities to expand their influence across the organization. To grasp the plethora of possibilities, shared services organizations need to:

  • Attain critical benchmark as measured by continuous improvement, service enhancement and cost reduction
  • Innovate new services and solutions to enhance focus and growth
  • Enable growth in existing and emerging markets
  • Use data analytics to better understand customers and provide the services they truly value
  • Attract and retain top talent

IQPC Exchange is hosting the 9th Annual Shared Services & Outsourcing Exchange to continue its ongoing tradition of offering cutting-edge, interactive learning opportunities for pre-qualified practitioners. This unique event combines topical sessions, one-on-one business meetings and strategic networking opportunities allowing you to maximize your time out of the office.

What others have to say

"I was fortunate enough to attend this year's Shared Services Exchange. I thought it was absolutely outstanding! The agenda was awesome, filled with insight and great presentations. The debates were very meaningful and allowed much time for audience participation. One new concept that I enjoyed was the BrainWeave, but I had to leave through a couple of meetings due to the other business meetings scheduled for McKesson. In addition, I thought that the Value Propositions presented by keynote speakers were very instrumental of providing an outlook on current and future strategy. The food, venue and organization of the meeting was phenomenal! I heard many peers indicate that they thought that the meeting was the best that they had ever experienced. I have been too many forums and this was one of the best in which I attended as well."2013 Delegate, Sr. Manager – Business Process Outsourcing Relationship Manager, Shared Services Effectiveness, McKesson Corporation
Very beneficial to gain knowledge on next stage in shared services which is Outsourcing. Great Networking!"Delegate, Director, PepsiCo
"A well run conference giving vendors and delegates pre-scheduled times for one-on-one discussions"Solution Provider, TRX
"This was a power-knowledge-sharing experience to learn about SSC trends and other center's experience"Delegate, Controller, Reader's Digest

What distinguishes this event?

The Shared Services Exchange & Outsourcing is not a typical conference. The distinguishing features of this unique format are:

  • Brainweave® discussions
  • Exclusive senior level attendance
  • Strategic conference sessions
  • Customized itinerary
  • One-on-one business meetings

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